RBI-Compliant Video Customer Identification Process (V-CIP)

Enable secure digital onboarding, combining live video KYC, AI-powered identity verification, and automated compliance controls to deliver fast, compliant, and audit-ready customer verification with KYC Hub's V-CIP Software.

RBI-Compliant Video Customer Identification Process (V-CIP)

KYC Hub’s V-CIP

KYC Hub provides an end-to-end vCIP workflow that transforms digital onboarding into a secure and compliant process. It helps you turn leads into customers while meeting the compliance expectations of regulators and financial institutions.

Leverage KYC Hub’s V-CIP Software Today

A Full-Stack V-CIP Platform, Not a Point Solution

Biometric Certainty

1:1 face match against ID photo using 50+ facial data points for highly accurate identity verification. Advanced active and passive liveness detection ensures the presence of a real user, effectively preventing deepfake, replay, and mask-based spoofing attempts in real time. The system continuously adapts to evolving fraud patterns using AI models trained on diverse datasets, improving detection accuracy over time. This ensures consistent performance across different lighting conditions, devices, and network environments.

Endpoints visual

Document Forensics

OCR and machine learning–based data extraction with real-time forgery detection across 10,000+ global ID types. The system identifies inconsistencies in fonts, layouts, and security features while auto-masking sensitive data as per RBI norms, ensuring both compliance and complete audit traceability. It also validates document authenticity through cross-field checks and pattern recognition, reducing manual review efforts for compliance teams. Structured data extraction enables faster onboarding decisions and seamless downstream processing.

Controls visual

Geo-Intelligence

Precise GPS capture with tamper-evident digital signatures to validate customer location during verification. Includes geofencing checks, distance-to-branch logic, and India Post PIN code validation, with all location data securely logged to support regulatory audits and fraud detection. The system flags anomalies such as VPN usage or location mismatches in real time, helping prevent cross-border spoofing attempts. Historical location logs further strengthen audit readiness and support risk-based verification workflows.

Models visual

Why KYC Hub Stands Out?

Configurable & Modular Workflow Automation

Configure every step of the V-CIP flow per geography and reuse modules across products.

Real-time Alerts & Notifications

Alert agents and reviewers the moment a session needs attention so no customer waits.

Straightforward & Effortless Integration

Drop V-CIP into your stack in days with REST APIs, web SDKs and pre-built core-banking connectors.

Highest Security Compliance

Stay aligned with RBI, SEBI and global standards with ISO 27001 and SOC 2 audited infrastructure.

Intuitive Case Management

Triage, override and escalate every flagged session from a single reviewer console.

Accurate Risk Detection & Management

Catch deepfakes, replay attacks and identity fraud with frame-level liveness and AI scoring.

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Explore Our Other Products and Use Cases

Discover more about our products and solutions. Explore the rest of the KYC Hub stack.

Government Database Verification

Direct registry integrations across India, EU, MENA.

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Identity Verification

Biometric IDV + liveness across 190+ countries.

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ID Verification

Document forensics across 3000+ ID types.

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Digital Signature

Legally binding eSign with full audit trail.

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[ FAQ ]

Any questions? We got you.

Discover more about our products and solutions. Embark on your journey towards seamless compliance.

V-CIP (Video Customer Identification Process) is a digital KYC method that allows financial institutions to verify a customer’s identity through a live video interaction. Introduced by the Reserve Bank of India (RBI), it enables banks, NBFCs, and regulated entities to complete customer onboarding remotely while maintaining the same level of verification as face-to-face KYC.
Yes. When implemented according to the RBI’s KYC Master Directions, V-CIP is fully compliant for remote customer verification. KYC Hub’s V-CIP solution is designed to align with RBI requirements, including live video interaction, geo-tagging, liveness detection, document verification, secure data storage, and audit-ready records.
V-CIP is widely used across regulated industries that require customer identity verification, including banks, NBFCs, fintech companies, insurance providers, payment institutions, and other financial service providers operating under RBI or related regulatory frameworks.
Typically, customers are required to present government-issued identity documents such as Aadhaar, PAN card, or a passport during the video verification session. The verification officer reviews the documents in real time while the system captures images and validates key information as part of the onboarding process.
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Phone & Email VerificationGovernment Database VerificationDigital SignatureVerification APIKYC for IndiaGlobal KYC