How to Choose Best eKYC Solution in India?

The expectations for smooth digital experiences increased dramatically as soon as FinTech innovation achieved hold worldwide, and this change was mirrored in financial services and other industries. With technology like AI-based algorithms, eKYC solutions have arisen to automate and streamline the customer verification process for financial institutions and other regulated companies.

Organizations looking to expedite their account opening process without jeopardizing sensitive client data may find that adopting an eKYC solution is a game-changer. It adds an extra degree of protection against financial crime and illicit activity for businesses.

Due to this rationale, numerous countries have authorized banking institutions to perform KYC procedures through online platforms. Find out more about electronic KYC, its significance, and its advantages to individuals and organizations.

What is eKYC?

eKYC of electronic KYC is the process of verifying a customer’s identification remotely without requiring paper records or face-to-face meetings. This procedure verifies the identity of people creating bank accounts or gaining online access to financial services by employing digital documents, biometric authentication, and government databases.

Customers can quickly and easily open a savings account or apply for a loan online through eKYC without going to a bank in person. Customers benefit from eKYC’s ease since it streamlines the onboarding process, cuts down on paperwork, and improves security and compliance procedures for banks.

What Separates Traditional KYC from eKYC?

Though useful, traditional KYC processes have long been criticized for being laborious and time-consuming. Customers must typically physically participate in the process, manually submit their documentation, and wait a considerable time for verification. eKYC’s introduction completely changed this procedure.

eKYC offers a digital, remote, and quick replacement for traditional KYC. Without requiring a customer’s physical presence, eKYC solution can swiftly and reliably validate their identification by utilizing digital channels, artificial intelligence, and machine learning. This digital strategy removes geographical restrictions, lowers operating expenses, and improves client satisfaction.

eKYC India

Importance of eKYC Solutions For Businesses

The following are the numerous benefits of eKYC solution:


eKYC enables banks to expedite the process of opening accounts by rapidly verifying the identities of their customers. It is an effective digital substitute for the time-consuming, burdensome, paper-based KYC process. Customers appreciate the ease of remote verification, while companies benefit from fewer obstacles to enrolling new customers.


Both individuals and businesses can complete forms and applications without the need to scan physical documents, print documentation, visit physical branches, or wait in line.


It minimizes the expenses associated with manual verification processes, including human resources, storage, and documentation. This enhances the bank’s profitability and operational efficiency.

Improved Security

eKYC implements sophisticated biometric authentication and encryption technologies. These methods provide a higher level of security than traditional paper-based verification methods, thereby safeguarding consumer data from identity theft and fraud.

Rapid Approval Process

Customers experience expedited account opening approvals due to the automated electronic data review.

Customer Experience

By expediting the account opening process and eliminating the burden of paperwork, eKYC offers consumers a more pleasant and seamless experience that boosts customer satisfaction and loyalty.


eKYC alleviates the likelihood of legal disputes and facilitates business regulatory compliance by offering a transparent audit trail of transactions.

Improved Privacy

eKYC frequently leads to a reduction in the number of human beings who are required to review sensitive data as the system processes it automatically. Customers will experience an overall improvement in privacy.

Types of eKYC Solutions

Several types of eKYC solutions are available, each offering unique advantages and catering to different verification needs. Each type of eKYC solution has its strengths and suitability for different use cases and industries:

Biometric-based eKYC

The biometric verification part of eKYC uses a person’s unique biological traits, such as fingerprints, retinal or iris patterns, and facial features. For person identification, using all of these factors is a common way to stop duplicates from entering the system.

These technologies guarantee that the biometric data on file corresponds with the human identity by evaluating and verifying physical traits and behavioral characteristics. In addition to enhancing security, biometric authentication offers a more user-friendly and convenient experience.

Digital Identity-based Verification

Authenticating the digital data associated with an individual is necessary to confirm their digital electronic identity. Digital signatures, social media accounts, phone numbers, and email addresses are a few instances of ID verification of electronic identification. Companies can authenticate digital IDs to show their clients’ legitimacy in a non-intrusive manner.

Aadhaar-based eKYC

Every Indian citizen is assigned a twelve-digit number as part of the widely used Aadhaar eKYC system. The process, which requires the user to input their Aadhaar number into the system and give permission for the organization to obtain their data straight from the Aadhaar database, is regarded as one of the best. The user can expedite the verification process by not submitting hard copies of their documents through this step.

Video-based eKYC

In video-based eKYC, a customer and an organization representative engage in a live video session. During the session, the customer’s identity documents are checked against the live video stream. This technique offers a practical, distant, and human-touch identity verification mechanism. Electronic KYC based on video is widely utilized in e-commerce, tourism, and online marketplaces.

Document-based eKYC

Customers using document-based electronic KYC must provide clear photos or scanned copies of their identification and address verification documents. The organization then confirms with the relevant issuing authorities that these documents are authentic. Industry-wide use of document-based electronic KYC is common and especially pertinent in e-commerce, banking, and insurance.

How to Choose the Best eKYC Solution Provider for Your Business?

Selecting the right eKYC partner is crucial for companies seeking full advantage of electronic identity verification. Scalability and flexibility of the eKYC solution are important considerations when evaluating whether or not it will work with your company’s particular needs and growth plan.

KYC Hub KYC India Solution

Furthermore, evaluating eKYC providers’ regulatory compliance capabilities and strong security measures is critical. A successful and seamless implementation also requires user-friendly interfaces, seamless integration, and extensive support services.


The use of Electronic Know Your Customer (eKYC) has become popular as a way to ensure regulatory compliance while streamlining the identification process. Choosing the right technology, or combination of technologies, is one of the first things businesses planning to switch from traditional KYC to eKYC must consider. Customer onboarding can be simpler with various techniques, including document-based, video-based, biometric-based, and Aadhaar-based eKYC.

In today’s digital landscape, organizations and people can select these customer opening ways according to their roles, convenience, cost-efficiency, and compliance. Achieving a balance between the demands of the firm and eKYC compliance criteria, information security, ease of onboarding, and budget is crucial.

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